Responding to COVID-19. Schedule a free virtual or no-contact in-home consultation. Learn More.

Responding to COVID-19. We’re open and here when you’re ready. Learn More.

A letter to our customers about COVID-19

At Infinity from Marvin, we are closely monitoring the impact that COVID-19 is having globally and in the communities we serve. As always, our commitment is to our customers and employees. Your safety and that of our team members is our top priority.

We are continuing to operate in our Ohio locations online and in-person as requested by our customers, but with added precautions as provided by the Centers for Disease Control and Prevention (CDC). If a customer prefers to reschedule an in-person appointment or installation, we are also offering flexibility in timing – there is no rush and we’re available whenever you are ready.

If you have an in-home consultation or installation appointment scheduled, expect a phone call from our team. We will ask questions to be sure the appointment is safe for you and our staff.

  • If you have traveled by airplane within the past 14 days, the appointment will be rescheduled.
  • If you or anyone in the home is ill, the appointment will be rescheduled.
  • We are practicing “social distancing, ” meaning that we always ask you to stay at least 6 feet from our team during the visit.

Per CDC and local health authorities, we’ve taken the following steps to help minimize the spread of COVID-19:

  • Requiring employees to stay home if they feel sick
  • Limiting group meetings, in number and in attendee size
  • Practicing social distancing across facilities
  • Increasing cleaning, handwashing and sanitizing

For customers who are considering or who have recently placed an order with us, our manufacturing facilities are operating at normal capacity and we expect our lead times to remain stable.

While we navigate this situation together, know that all of us at Infinity from Marvin are committed to assisting you with any needs that may arise. If you have any questions, please don’t hesitate to reach us by phone or email.

Cleveland : Call (440) 971-2947
Columbus : Call (614) 781-9600
Email address : help@infinityfrommarvin.com

Stay safe and be well,

Dan Marvin
President
Infinity from Marvin