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Privacy Policy

Last Updated: January 4, 2026

Infinity Windows (Infinity Windows, LLC, Infinity Replacement, LLC, and their affiliates) respects the privacy of its customers and users of this website (the “Site”). This website Privacy Policy explains what information we collect through the Site, how we use and share that information, and the choices you may have.

By using the Site, you agree to the practices described here. 

1. Information Collection

We collect information from and about you when you use the Site.

  • Information you provide directly. 
    We may collect information you choose to provide, for example when you:

    • Request product information, brochures, or documents

    • Enter a promotion, event, or survey

    • Agree to e-mail updates or marketing communications

    • Search or query the Site.

    • Questions, feedback, or other content you post or supply for posting on public areas or forms on the Site.

This information can include your name, contact details (such as email address, mailing address, and phone number), project details (such as project type, location, and timing), professional information, and any other information you choose to provide. We may also maintain records of your communications with us, including your email addresses and message content.

  • Information collected automatically
    When you interact with the site, we and our service providers automatically collect information about your devices and how you use the Site, such as:

    • Details of your visits to our Site, including traffic data, location data, logs and other communication data and the resources that you access and use on the Site.

    • Information about your device and internet connection, including your IP address, operating system and browser type.

    The technologies we use for automatic data collection may include:

    • Browser cookies. A cookie is a small file placed on your device. We use cookies for purposes such as helping the Site function correctly, understanding how the Site is used, and tailoring content. You can typically set your browser to refuse all or some browser cookies or to alert you when cookies are being placed. If you disable cookies, some portions of the Site may not function properly.

    • Flash Cookies. Certain features of the Site may use local stored objects (or Flash cookies) to collect and store information about your navigation on Site. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see the “Transparency and Choice” section below and please consult your device or browser documentation.

    • Web Beacons. Pages of the Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that allow us, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain web site content and verifying system and server integrity).

We and, in some cases, our advertising partners may associates automatically collected information to personal information we have about you.

Some of the information we collect through the Site may be considered “personal information” or “personal data” under certain laws. In some circumstances, limited elements of this information (for example, precise geolocation data, if we use it) may be treated as “sensitive” under applicable law. Where that is the case, we use and handle it only for the purposes described in this Privacy Policy and as otherwise permitted or required by law.

2. Information Use

  • We use the information we collect from the Site for a number of purposes, including to:

    • Respond to your requests for product information, technical support, or other inquiries

    • Connect you with an Infinity Windows dealer or other channel partner when you ask us to

    • Communicate with you about your interactions with Infinity Windows, including product updates, events, promotions, or other information we think may be of interest to you

    • Operate, maintain, and improve the Site, our products, and our services

    • Perform analytics, reporting, and research to understand how the Site is used and to improve our offerings

    • Personalize your experience on the Site and tailor content or communications

    • Detect, investigate, and help prevent fraud, security incidents, and other harmful or illegal activity

    • Comply with legal obligations, respond to lawful requests, and protect Infinity Windows and our customers

3. Information Sharing

We may share information collected through the Site in the following ways:

  • Within Infinity Windows. We may share information with our parent company and our corporate affiliates and subsidiaries in the ordinary course of business.

  • With our network of distributors, dealers, and other channel partners. For example, when you request that we connect you with a dealer, or where a dealer needs information to respond to your inquiry or service your project.

  • With service providers. We engage third parties to perform services on our behalf, such as website hosting, analytics, marketing, email distribution, order fulfillment, IT services, and customer support. Those providers are permitted to use personal information only to provide services to us and are required to protect it appropriately.

  • With advertising and analytics partners. We may allow certain partners to collect information from your browser or device when you visit the Site (for example, through cookies, pixels, or similar technologies) so they can help us measure and improve our advertising or deliver Infinity Windows ads that may be more relevant to your interests.

  • Business transfers. If we sell or transfer all or part of our business or assets (including in connection with a merger, acquisition, reorganization, or similar transaction), information collected through the Site may be among the assets transferred.

  • Legal and safety purposes. We may use or disclose information if we believe doing so is necessary or appropriate to: enforce our Terms of Use; protect our rights, privacy, safety or property, and those of others; comply with applicable law or legal process; or respond to lawful requests from public and government authorities.

We do not exchange personal information for money. Some of our use of cookies and third-party advertising or analytics partners, however, could be considered a “sale” or “sharing” of personal information or “targeted advertising” under certain state privacy laws. Where required by applicable law, you may opt out of this type of use as described under the “Transparency and Choice” section below. We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Consent to Privacy Policy

  • By providing the information requested by the Site, or by using the Site after you have had an opportunity to review this Privacy Policy, you consent to our collection, use, and disclosure of that information as described here and at the point of collection. If you do not agree to the Privacy Policy, do not use the Site.

  • We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. Your continued use of the Site after we post changes means you accept those changes. In some cases, we may provide additional notice of material changes (for example, by posting a notice on the Site).

5. Messaging & Communications

We may communicate with you by text message (SMS or MMS), email, telephone, or similar messaging technologies in connection with your interactions with us. These communications may relate to, for example:

  • Appointment scheduling, confirmations, and reminders

  • Order, installation, and service updates

  • Customer support or responses to inquiries

  • Marketing and promotional offers, where permitted by law

Messaging Consent and Opt-In. Where required by applicable law, we will obtain your consent before sending marketing or promotional text messages. Your consent to receive text messages is not a condition of purchase.

Messaging Opt-Out. You may opt out of receiving marketing text messages at any time by replying STOP to any message you receive. After opting out, you may receive a single confirmation message. You may continue to receive non-marketing, transactional, or service-related messages.

Message Frequency and Charges. Message frequency varies based on your interactions with us. Standard message and data rates may apply depending on your mobile carrier and plan.

Messaging Terms. Our text messaging programs are governed by our Messaging Terms & Conditions, which provide additional information about eligibility, supported carriers, opt-out procedures, and other important disclosures. Please review the Messaging Terms & Conditions before opting in. In addition, you agree to our Messaging Privacy Policy.

6. Transparency and Choice

  • We aim to provide you with meaningful choices about your personal information. Depending on your location and the laws that apply, those choices may include:

    • Promotional mail and e-mail. If you do not wish to receive promotional mail or e-mails from us,you may unsubscribe by following the unsubscribe link in the email adjust your communication preferences where available, or contact us as applicable.

    • Cookie and similar technology.  Some devices and browsers also allow you to limit the collection of data through local stored objects or similar technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Disabling cookies may affect the functionality of the Site.

    • Targeted advertising and analytics. Depending on your browser, you may be able to prevent certain interest-based advertising by adjusting your browser or device settings. Where required by law, we will treat recognized browser-based privacy signals (such as a Global Privacy Control signal) as a request to opt out of certain forms of data use for targeted advertising. Additionally, some third party advertisers may provide you with ways to choose not to have your information collected or used in this way; you can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

7. Access/Correction of Your Information

If you would like to request access to personal information about you that we maintain, or to ask that we correct information you believe is inaccurate, you may contact us using the information below. To help protect your privacy and maintain security, we may take steps to verify your identity before granting access or making corrections.

Where required by applicable law, you may also have the right to:

  • Request deletion of certain personal information

  • Request a portable copy of certain personal information

  • Opt out of our use of personal information for targeted advertising or certain profiling or sharing

In some cases we may be unable to fulfill your request, for example where doing so would conflict with legal obligations, our ability to provide products or services you have requested, or the rights of others.

8. Security of the Data Collected

We use reasonable administrative, technical, and physical safeguards designed to protect personal information collected through the Site against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. No method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

9. Enforcement/Redress

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you wish to make a complaint, you may contact us using the information below. We will review and respond to inquiries as required by applicable law.

10. Contact Information

You may contact us about this Privacy Policy or our handling of your personal information at:

Web Site Administrator
Infinity Windows

2020 Silver Bell Road, Suite 15

Eagan, MN 55122

Or by using the Contact Us form available on the Site.

10. Miscellaneous Provisions

  • Data Retention

    We keep personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:

    • Provide the Site and related services you request

    • Comply with legal, accounting, and reporting obligations

    • Resolve disputes and enforce our agreements

    When personal information is no longer needed for these purposes, we will delete it or take steps to de-identify it, unless we are required by law to retain it.

  • Children and Privacy

    The Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Site. If we become aware that we have collected personal information from a child under 13, we will delete it. Parents and guardians can learn more about children’s online privacy and the Children’s Online Privacy Protection Act (COPPA) by visiting the U.S. Federal Trade Commission’s website at https://www.ftc.gov.

  • Other Sites

    The Site may contain links to or integrations with third-party websites, services, or content that are not controlled by MarvinInfinity Windows. MarvinInfinity Windows does not control and is not responsible for the privacy policies or the content of any other website. We encourage you to review the privacy policies of any third-party sites you visit.

  • Disclaimer of Liability

    Your use of the Site is subject to our Terms of Use. Among Under no circumstances shall Infinity Windows be liable for any damages, including, but not limited to, indirect, special, incidental, consequential or exemplary damages that result from the use of the information or materials posted to or collected as a result of the user’s accessing the Site, even if Infinity Windows has been advised of the possibility of such damages.

11. Additional Information for Residents of Other States

Depending on where you reside, you may have additional rights under applicable state privacy laws regarding your personal information.

State Privacy Rights. Residents of certain states may have the right to:

  • Confirm whether we process personal information about you

  • Access and obtain a copy of your personal information

  • Correct inaccuracies in your personal information

  • Delete certain personal information

  • Opt out of certain processing activities, including targeted advertising

  • Appeal our response to a privacy rights request, where provided by law

Exercising Your Rights. You may exercise applicable privacy rights by submitting a request using the methods described in the Contact Us section of this Privacy Policy. We will respond in accordance with applicable law.

Authorized Agents. Where permitted by law, you may authorize an agent to submit a request on your behalf. We may require verification of your identity and confirmation of the agent’s authority.

Appeals. If you have the right to appeal a decision we make regarding your privacy request, instructions for submitting an appeal will be provided in our response.

No Discrimination. We will not discriminate against you for exercising any privacy rights available under applicable law.

If you are a California resident, you may have additional rights regarding your personal information under California law. You can find more information, including how to exercise those rights, in our California-specific information available at the “California Users/Privacy” link at the bottom of this page. California User/Privacy Policy.

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