Service Request & Warranty Information

Find warranty information and everything you need to maintain or get service for your Infinity windows and doors.

Service Request Form

If you purchased windows or doors through Infinity from Marvin - Ohio and require service or repair, please fill out the form to submit a service request. Please provide as much information as possible to help us better diagnose and resolve the issue. A member of our service team will review your information and contact you as soon as possible. If you'd like to speak to someone about your request, please give us a call or text.

Cleveland: (440) 739-6898

Columbus: (614) 972-1717  

Cincinnati: (513) 663-4390

Thank you, [FirstName]. We will contact you soon.

Welcome to the Infinity Family

Thank you for purchasing Infinity from Marvin windows and doors for your home.

Warranty Registration

In order to validate your Limited Lifetime Warranty on Infinity products, you must register your products within 60 days of installation.

Register Your Products

Infinity Owner's Manual

After registering your warranty, you can download the Owner's Manual for valuable information regarding the operation and maintenance of your Infinity windows and doors.

Download Owner's Manual
warranty check

Worry-free warranties

Even though Infinity products are Built for LifeĀ®, we proudly offer a limited lifetime product warranty and a lifetime service and installation warranty to give you peace of mind.

Installation and Service Warranty Product Warranty

Refer Friends or Family and Get Rewarded

In our customer referral rewards program, you can earn gift cards simply for recommending Infinity from Marvin — Ohio to your friends, family, and neighbors. The more you refer, the more you earn!

Learn More

Share your Feedback

We'd love to hear from you! Leave us a review on your local Infinity from Marvin —  Ohio Google, Yelp, BBB, Nextdoor or any other review site. Your feedback helps us continue to grow & improve.

Share your before and after transformation photos with us on social using #InfinityOhio.